Booking & Cancellation Policy

Last updated: 11 October 2026

Before publishing: Replace the bracketed business and policy details below with verified information. Do not launch with unresolved placeholders.

1. Enquiries are not reservations

Submitting the online form requests room information. It does not hold a room, guarantee a price or complete a booking.

2. How to reserve

Our team will confirm available room types, dates, pricing, inclusions and all payment terms. A reservation becomes confirmed only after the steps agreed in writing have been completed: [CONFIRM BOOKING PROCESS, DEPOSIT AMOUNT, DEADLINES, AND CONFIRMATION METHOD].

3. Cancellation by a student

Cancellation requests should be made to [BOOKING CONTACT EMAIL]. Applicable deadlines and cancellation charges: [INSERT ACTUAL CANCELLATION WINDOWS AND CHARGES].

4. Changes by the hostel

If an agreed room becomes unavailable, our team will contact the student about the options and applicable refund rights in accordance with the signed booking terms and law. [CONFIRM SPECIFIC RELOCATION / CANCELLATION PROCEDURE].

5. Check-in, no-show and early departure

[INSERT ACTUAL CHECK-IN RULES, NO-SHOW CONSEQUENCES, EARLY DEPARTURE CONDITIONS AND NOTICE PERIOD].

6. Refund information

See our Refund Policy for applicable processing terms, once published with the verified details.